Hello, my name is Roger. I run a very busy restaurant in downtown Brisbane. I love my work, but it can be very stressful, particularly when things go wrong. Last month, I had a real emergency on my hand when the refrigerators in my kitchen failed. I was worried that the fresh fish and meat they contained would be ruined and that I would end up with several angry diners on my hand. Thankfully, one of the waiters knew a guy who works as an appliance servicing contractor. He came out right away and repaired the refrigerator. He also gave me some top tips detailing how I could prevent and deal with appliance failures in the future. I decided to start this blog to encourage people to take better care of their appliances.